Terms and conditions

La Cerqua | Italian Truffles > Terms and conditions

La Cerqua Terms and Conditions

Contract

These Terms and Conditions are incorporated in all sales from our website (La Cerqua). Please read them carefully because by placing an order with us you are bound by them. Your contract is with La Cerqua Ltd. registered in the United Kingdom No.9542229 at Blackthorn House, St Pauls Square, Birmingham B3 1RL. Our VAT number is GB217359893.

2.0 Price- Our prices are inclusive of all EU taxes where applicable. Delivery charges are extra as quoted. Due to local conditions we might not be able to deliver to all locations in which case you will receive a full refund.

2.01 All prices are quoted in US dollars, Pounds Sterling and Euros and are correct at the time of going to print. However, we reserve the right to alter the price if conditions change. If so you will have the right to cancel you order.

3.0 Payment- Must be made at the time you order by Credit Card or Bank Transfer.
Accepted credit cards:
Payment

4.0 Title and Risk-Title to the goods will remain with La Cerqua Ltd.until full payment has been received. Once payment is received and the delivery is made than title and risk will pass to the buyer.

5.0 Availability- We offer goods subject to availability. Specifications of the products may be altered and we have the right to withdraw the goods from sale without notice. If for some reason we have insufficient supplies we will notify you of the problem in writing. We reserve the right to discontinue supply without liability to ourselves.

Handling & Shipping

The preparation of the shipment could require from 4 to 6 business days; however, we do reserve the right to deliver up to 30 days from the order date.
If you need fast delivery, please contact us, for a precise estimate of shipping date.
The order will be delivered, after the handling and preparation time, according to the shipping method chosen in the checkout page.

Delivery

We make deliveries only Monday to Friday.
We will make delivery to you at your specified address but not to a Post Box.

7.3       If we are delivering outside the EU we must observe the laws and regulations of that country which may prohibit the importation. The buyer is responsible for obtaining permission from their government if required and pay any local duties.

Complaints, damages, defects and liabilities

If the delivered goods are damaged, defective or not as ordered you must advise us by email within 48 hours of receipt to our email address or we do not accept liability. The goods must be kept with their original packing if there is a complaint.

6.2       If for some reason we are unable to despatch your goods we will notify you in writing.

6.3      If you do not receive your order you must notify us in writing within 30 days.

Once you have notified us of a problem or a complaint we have the following options at our discretion.

  1. To replace the goods.
  2. To redeliver the correct product and quantity.
  3. To refund the entire amount.
  4. To reduce the price appropriately.

Limitation of liability

In no event shall either party be liable hereunder for incidental, special, indirect, consequential, or punitive damages even if advised in advance of the possibility for such damages and the vendors total liability for damages under the agreement and order shall be limited to the total fees due hereunder for the invoice upon which a claim is made.

Governing Law

This contract is governed byEnglish law and any disputes will be resolved in England under the jurisdiction of English courts.

Warranties

As permitted under the full extent of the law we disclaim all warranties or representations, expressed or implied.  We do not warrant the fitness for a particular purpose or of it’s satisfactory quality.

Force Majeure

Neither party shall be liable for any failure or delay in performance of this agreement to the extent that any such failures arise from acts of God, war civil insurrection or disrupting riots, government act or regulation, strikes, lockouts, labour disputes, cyber or hostile network attacks, inability to obtain raw or finished materials, inability to secure transport, or by cause beyond such party’s commercially reasonable control.

These Terms and Conditions do not affect your statutory rights as a consumer.

General

If any provision of our Terms and Conditions are found to be illegal or unenforceable it does not affect the provisions which remain in force.

We reserve the right to vary our Terms and Conditions prior to accepting your order.

By placing your order with us it is assumed that you have read, understood and accepted our Terms and Conditions and are bound by them.